1. To-Increase Dynamics 365 for Finance & Operations
  2. DynaRent Mobile
  3. Use the DynaRent Mobile app

Work offline with the DynaRent Mobile app

With the DynaRent Mobile app, you can choose to work offline or online.

If you want to work offline, make sure the data on your mobile device is synchronized before and after you work offline.


Field engineer Field engineer Start Start Synchronize data to mobile device Synchronize data to mobile device With the DynaRent Mobile app, you can work offline. If you want to work offline, first synchronize the data from D365 FO to your mobile device. So, you have up-to-date data available when working offline. On synchronization, data is updated from D365 FO to your mobile device for all your assigned tasks and related objects. Procedure 1. On the DynaRent Mobile app home page, tap the 'Settings' icon: 2. On the settings page, tap 'Sync to mobile device'. Change to working offline Change to working offline With the DynaRent Mobile app, you can choose to work offline. When you have synchronized the data from D365 FO to your mobile device, you can start working offline. If you work offline, all actions you do with the DynaRent Mobile app, are stored on your device till these are synchronized to D365 FO. Note that several actions do not work when you use the DynaRent Mobile app offline: Create work order Item search Receive new notifications Procedure 1. On the DynaRent Mobile app home page, change from working online to offline. Working offline Working offline Change to working online Change to working online When you are finished working offline with the DynaRent Mobile app, you can change to working online. Procedure 1. On the DynaRent Mobile app home page, change from working offline to online. Synchronize data to D365 FO Synchronize data to D365 FO With the DynaRent Mobile app, you can work offline. When you have finished working offline and are back online, first synchronize the data from your mobile device to D365 FO. On synchronization, all offline actions that you have done with the DynaRent Mobile app, are updated from your mobile device to D365 FO. Procedure 1. On the DynaRent Mobile app home page, tap the 'Settings' icon: 2. On the settings page, tap 'Sync to D365 FO'. Synchronization  errors? Synchronization  errors? Solve synchronization errors Solve synchronization errors When you synchronize offline actions from your mobile device to D365 FO, errors can occur. You can review and try solving these errors in the DyanRent Mobile app. Procedure 1. On the DynaRent Mobile app home page, tap the 'Settings' icon: 2. On the Settings page, tap Synchronization errors. Note: If synchronization errors exist, the icon is shown. 3. In the Synchronization errors list, review the errors. 4. To solve a synchronization error, tap the desired error '>'. As a result, the related page is opened. 5. Make the desired changes and tap Confirm. 6. If synchronization errors are solved, tap Re-synchronize. End End Yes No

Activities

Name Responsible Description

Synchronize data to mobile device

Field engineer

With the DynaRent Mobile app, you can work offline.

If you want to work offline, first synchronize the data from D365 FO to your mobile device. So, you have up-to-date data available when working offline.

On synchronization, data is updated from D365 FO to your mobile device for all your assigned tasks and related objects.

Change to working offline

Field engineer

With the DynaRent Mobile app, you can choose to work offline.

When you have synchronized the data from D365 FO to your mobile device, you can start working offline.

If you work offline, all actions you do with the DynaRent Mobile app, are stored on your device till these are synchronized to D365 FO.

Note that several actions do not work when you use the DynaRent Mobile app offline:

  • Create work order
  • Item search
  • Receive new notifications

Change to working online

Field engineer

When you are finished working offline with the DynaRent Mobile app, you can change to working online.

Synchronize data to D365 FO

Field engineer

With the DynaRent Mobile app, you can work offline. When you have finished working offline and are back online, first synchronize the data from your mobile device to D365 FO.

On synchronization, all offline actions that you have done with the DynaRent Mobile app, are updated from your mobile device to D365 FO.

Solve synchronization errors

Field engineer

When you synchronize offline actions from your mobile device to D365 FO, errors can occur.

You can review and try solving these errors in the DyanRent Mobile app.

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